At CChange Tech s.r.o. (License number: 22056734, Address: Příčná 1892/4, Nové Město (Praha 1), 110 00 Praha), we are dedicated to fostering a secure and compliant environment for our customers. As a cryptocurrency exchange based in the Czech Republic, we adhere to the highest standards of Anti-Money Laundering (AML) and Know Your Customer (KYC) practices. This policy outlines the measures we have put in place to prevent money laundering, terrorist financing, fraud, and other illegal activities. By following this policy, we protect the integrity of our platform and ensure a safe trading experience for all our clients.
Customer Due Diligence (CDD)
1. Identity Verification:
- - Before you can begin trading on our platform, you must complete a thorough identity verification process.
- - You will be required to provide the following information:
- - Full name
- - Date of birth
- - Residential address
- - Nationality
- - Details of a valid identification document (e.g., passport, national ID card)
- - To confirm the authenticity of your identification documents, we may utilize electronic verification services and engage third-party providers.
2. Risk Assessment:
- - We perform a risk assessment for each customer, considering factors such as transaction volumes, sources of funds, geographic locations, types of business, and customer behavior.
- - This assessment enables us to determine the appropriate level of due diligence necessary for each customer.
3. Ongoing Monitoring:
- - We continuously monitor your transactions and activities to identify any suspicious or unusual patterns.
- - Regular reviews of customer accounts are conducted, along with assessments of any changes in customer behavior or risk profiles.
4. Reporting Suspicious Activities:
- - If we detect any suspicious activity, we are committed to promptly reporting it to the appropriate authorities in the Czech Republic, as mandated by law.
- - We maintain records of all suspicious activity reports (SARs) and fully cooperate with law enforcement agencies during investigations.
5. Compliance Officer:
- - A dedicated compliance officer has been appointed to oversee the implementation and enforcement of our AML/KYC policy. This officer ensures that our company remains informed about relevant AML/KYC laws and regulations, and that we adhere strictly to them.
6. Training and Awareness:
- - Our employees participate in regular training sessions to stay updated on AML/KYC regulations, procedures, and the identification of suspicious activities.
- - All employees undergo training upon joining the company, and refresher training is provided periodically to ensure their knowledge remains current.
7. Data Protection:
- - We implement strong security measures to protect your data from unauthorized access, loss, or disclosure. We comply with applicable data protection laws and regulations to maintain the confidentiality and integrity of your information.
8. Record Keeping:
- - We accurately maintain records of customer information, transaction details, and identity verification documents for the minimum duration mandated by law.
- - These records are securely stored and made available to regulatory authorities upon request.
9. Cooperation with Regulatory Authorities:
- - We fully cooperate with regulatory authorities in the Czech Republic and provide all necessary information and assistance as required by law.
10. Program Review:
- - Our AML/KYC policy is subject to regular reviews to ensure its effectiveness and compliance with evolving laws and regulations.
- - We make necessary updates or modifications to the policy as required to maintain its relevance and effectiveness.
By adhering to these AML/KYC measures, we aim to create a secure and transparent trading environment for our valued clients. We appreciate your cooperation and understanding in helping us combat money laundering, terrorist financing, and other illicit activities.
The last update of the policy: 11.10.2024