Discover a range of services designed to simplify cryptocurrency transactions. Whether you need a fiat marketplace, DEX, or mobile app, our core offering remains our user-friendly exchange. Here’s a step-by-step guide to ensure you have the best experience. Our platform is built to provide secure, fast, and transparent services tailored to your needs.

Table of Contents

• - Creating an Account
• - Floating vs. Fixed Rates
• - Steps for Exchanging Cryptocurrency
• - Advanced Tips for Efficient Transactions

Creating an Account

Visit our website, click the profile icon in the top right corner, and select “Create an Account.” Choose your preferred sign-up option and follow the instructions provided. Setting up an account is quick and requires minimal details to get you started.

Once your account is created, make sure to verify your email address for enhanced account security and access to all features of our platform.

Floating vs. Fixed Rates

We offer two exchange rate options:

• - Floating Rates: Subject to market fluctuations, meaning the final amount may vary. Ideal for users looking to take advantage of potentially favorable market movements.
• - Fixed Rates: The final amount remains constant, unaffected by market movements. This option provides stability and certainty for your transactions.

Choose the option that best suits your preferences for predictability or flexibility. For users new to cryptocurrency exchanges, fixed rates may offer peace of mind, ensuring you receive exactly what you expect.

How to Exchange Cryptocurrency at Floating Rates

Step 1: Set Up Your Order

Navigate to our homepage, select the cryptocurrencies you wish to exchange, and click “Exchange Now.” On the next page, choose the “Floating Rate” option and input the amount you wish to send. Details like fees and the final amount will be displayed for your review before proceeding.

Step 2: Enter Your Wallet Address

Provide the recipient wallet address where the exchanged cryptocurrency will be sent. If you don’t have a wallet, check out our trusted partners, including BRD, Exodus, Ledger, and Trezor. We partner only with secure and reliable wallet providers to ensure your assets are protected.

Step 3: Confirm and Pay

Review transaction details carefully, as blockchain transactions are irreversible. Click “Confirm & Make Payment” and send the funds to the provided address. Ensure you account for wallet transaction fees to avoid processing issues. For larger transactions, consider double-checking details to prevent errors.

Step 4: Transaction Complete

Once processed (usually within 5–30 minutes), the funds will appear in your wallet. For delays due to network congestion, feel free to contact our support team available 24/7. Our support team is always ready to assist with any issues or questions during your transaction.

How to Exchange Cryptocurrency at Fixed Rates

Step 1: Set Up Your Order

Switch to the “Fixed Rate” tab, select your desired cryptocurrencies, and input the amount to send. Fixed rates refresh every 30 seconds. Certain cryptocurrencies may not support fixed rates; look for a lock icon in the menu. Fixed rates are ideal for budgeting or when you need a guaranteed exchange value.

Step 2: Provide Wallet Addresses

Input both a recipient and refund wallet address. Refund addresses ensure your funds are returned in case of technical issues. Make sure to use wallets that support the specific cryptocurrencies involved to avoid complications.

Step 3: Confirm and Pay

Double-check all details before proceeding. Transactions must be completed within 15 minutes to ensure the fixed rate applies. For convenience, prepare your payment details ahead of time to avoid delays.

Step 4: Transaction Complete

Like floating rate transactions, processing typically takes 5–30 minutes. For questions, reach out to our 24/7 support team. We are dedicated to providing timely assistance for a smooth user experience.

Advanced Tips for Efficient Transactions

• - Use wallets that support multi-currency transactions for flexibility.
• - Monitor market trends if you prefer floating rates to optimize your exchanges.
• - Consider fixed rates during periods of high market volatility to lock in your preferred rate.
• - Keep track of transaction history within your account for better record-keeping.

Important Notes

• - Always verify wallet addresses to avoid loss of funds.
• - Account for transaction fees charged by your wallet provider.
• - Be mindful of blockchain network conditions, which may impact processing times.
• - Ensure your wallet supports the specific cryptocurrencies involved in your exchange.

Disclaimer

The content provided is for informational purposes only and should not be considered financial or investment advice. Cryptocurrencies are subject to high volatility. Please conduct thorough research before making any transactions. Remember, investing in cryptocurrency is risky and should align with your financial goals and risk tolerance.